We checked in to The Westin Siray Bay Resort & Spa Phuket for a two night stay. We were greeted with cold towels and drinks on check in while the hotel reception processed the check-in and kids pass for Jared and Jaden.
After about a ten minute wait, we were taken by a golf buggy to our room. Jared and Jaden loved riding the golf buggy.
The rooms at Westin are built into the sides of the hill and to get to the rooms involve walking steep inclines.
There are walk paths, which we took at times, but the kids loved the experience of riding the “club cars” especially the golf buggies (but not the Tuk Tuks).
The drivers who took us up and down were friendly and smiling. They were concern of our kids safety who prefer to sit at the back of the club cars.
Our room was spacious and clean, with The Westin’s trademark “The Heavenly Bed”. The bed was very soft which was very comfortable to lie on but not for night sleeping. I still prefer firm mattress bed.
The view from the room was spectacular. All the rooms basically overlook the bay and it’s a good hotel for a retreat.
You could just lounged on the balcony with a drink and a book and have a lovely quiet “me” time.
As we stayed in the corner room, we had beautiful sea view from our bathroom with rain shower.
The major complaint was the electrical problems we had in this room. First of all, the bell boy and the driver who carried our luggage should have explained how things worked in the room. We did not know at first that the air-cond will cut off if we opened the balcony door, etc. There were a few blown bulbs that had to be replaced and was done promptly after Hubby called. The technician was efficient.
However, over the next two days we had several strange problems with the lighting. Once when I was bathing the boys and once when Hubby was having his shower. The lights came back after 5/10 mins. The Westin suggested that we change room. However, I didn’t like the idea of packing and unpacking our stuff on the last night in The Westin. The hotel management was kind to offer us another room which was its Discovery suite, two doors down from our room, while we left our stuff in the existing room. But, we were too lazy to move and only Hubby went over to sleep there for a night and had The Heavenly bed all by himself.
There were 3 pools at The Westin.
We tried the Splash pool on the first day but it seems to lack atmosphere.
The great thing was the Splash was nestled on one of the highest points in the resort and it offered spectacular sunset view.
While the boys playing pool, I watched sunset and took lots of sunset photos.
Since we already had our fill of Phuket before we checked into Westin, the plan was to essentially enjoy the hotel facilities including having all our meals there. We paid for SPG Kids Pass for our boys which was THB300 per child per day. They had unlimited food from the Kids Menu at the in house restaurants and as much as they could eat. It was a fantastic offer. We ate in all the in house restaurants and found them very good.
The dinner at Eest was lovely.
After dinner, we went to the Business Centre and there were 4 Apple iMacs available for guests for the Internet access which were just nice for the four of us. The boys helped themselves to the iMacs and played their favourite online games. It is unfortunate that Westin does not provide complimentary Internet access in the rooms unlike many hotels in Phuket. Internet access was available around public areas in The Westin.
We had awesome breakfasts at the Seasonal Tastes.
We sent Jared and Jaden to Westin Kids Club after breakfast and the staff there were very helpful to keep the boys entertained for half a day till lunch. There were no other kids there at the kids club apart from my boys. Although the kids club room was well furnished for kids activities, they were not entertaining enough for Jared and Jaden. Luckily there were a couple of Xbox 360s to keep them occupied for a while. There were very few children around Westin for most part of the days we were there.
Hubby and I tried the Horizon pool where there was Aquacise conducted by The Westin at 10am.
This infinity pool has a fantastic view of the bay. We loved it.
While the 2 kids dined on SPG kids pass, Hubby and I ordered mutton biryani. The food was a little spicy but the taste was great with strong spice taste. Our lunch only cost us THB350 for the adults and kids were dining on SPG kids pass which cost THB300 per day per child for 3 meals in a day ie breakfast, lunch and dinner. Their meals were full course meals with soup, appetiser, salad, main course and dessert.
The Westin had its weekly program and activities. One of it was beach soccer. On our day of visit, there was only Jared but the staff was kind enough to still have the beach soccer and played with Jared.
On our last night at The Westin, we had our dinner at Prego by the Beach.
Prego just had a new menu and we loved the food there so much, especially the mushroom soup and pizza. As our kids had SPG kids pass, our dinner only cost us THB480, after the Starfriend 15% discount.
The stay at The Westin was about rest and relax, with lots of food and swimming at its pools.
I enjoyed the daily morning pool exercises at Horizon Pool while Hubby and the two boys enjoyed their swimming at the infinity pool.
On our last day at The Westin, we had our lunch at Seasonal Taste again. This time round, I ordered Tom Yum Goong with Thai fried rice to share with Hubby. This was my one and only tom yum that I had during this 5 days holiday in Phuket. This meal only cost us THB550.
We had a great time enjoying The Westin at Phuket except for the electrical gremlins in our room. The part that really made our stay so memorable were the staff there, from the front desk, the drivers, the restaurant servers, the kids club staff (Na and co.), the hardworking houskeeper on our floor and the lady manager who met us on check out. We were surprised that the management of The Westin gave us a one night rebate (we only paid 1 night stay) on check out for the inconvenience caused. We did not expect this as they had already offered us the suite.
When we came back and relate the story to our family, they said could it be the “spirit” from Chinese Hungry Ghost Festival and I got so frightened by it. Thank God that this did not cross my mind then.
The Westin was beautiful. We spent two nights in the hotel and we just stayed in the hotel for the 3D2N, enjoyed the hotel facilities, rest and relax and had all of our meals in the hotel.
We arranged for a taxi to pick us up from the hotel, stopped at Robinson for shopping and thereafter, adjourned to the airport for our 6.05pm flight home. We paid THB800 for the taxi.
Overall, it was a good trip. We are glad that we had a safe journey. We are also glad that we split our Phuket holiday into two parts ie Phuket City tour around Kata Beach and rest and relax at The Westin in Phuket town.